Enhancing Customer Loyalty for Pet Stores (Part 1)

Enhancing Customer Loyalty for Pet Stores (Part 1)

Marketing isn’t just your advertising, your signage, or your logo. It’s everything that happens when pet parents encounter your pet store’s brand, from all of your online or offline advertising to the experience they have speaking with your employees in the store. So it’s everything that goes into their interaction with your brand, and these interactions are what enhance customer loyalty.